Refund policy

30-Day Money-Back Guarantee

At LumiGlowPro, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of delivery.

Eligibility for Returns:

• Item must be returned within 30 days of delivery
• Item must be unused, in original condition, and in original packaging
• Proof of purchase is required

Non-Returnable Items:

• Items that have been used or show signs of wear
• Items returned after 30 days of delivery
• Gift cards

How to Initiate a Return: Contact us at [your email] with your order number and reason for return. We will provide return instructions within 1–2 business days.

Refunds: Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping Costs:

• Return shipping costs are the responsibility of the customer
• Original shipping fees are non-refundable

Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately at [your email] and we will arrange a replacement or full refund at no cost to you.